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Handling Home Showings And Feedback


Part 10 of our 25-part Seller Series for UK homeowners selling Florida vacation homes.

Introduction

Once a home goes live on the market, the marketing is in full swing — but that’s only part of the journey. The next crucial step is how showings are managed and feedback is gathered. For UK homeowners selling from abroad, these steps can seem daunting, but with the right guidance, they can be seamless and stress-free.

In this video of our Seller Series, we explore how we handle home showings and feedback once your property is on the market. You can watch the full video above, or continue reading below for the written version — perfect if you prefer to skim through the highlights at your own pace.


1. Showing A Vacant Home

For vacant homes, showings are typically scheduled by buyer’s agents at times that suit their clients’ availability. We coordinate these appointments to ensure that each buyer and their agent have uninterrupted time to view the property and fully appreciate its features. The same applies to vacation homes during vacant periods — though, understandably, showings can’t take place while guests are staying.

2. Showing A Seller-Occupied Home

When a home is still occupied, we coordinate every viewing directly with the seller to ensure times are convenient and respectful of their daily routine. Since it’s still the seller’s private space, we do our best to group multiple showings close together, minimising disruption throughout the day. It’s ideal if sellers can step out with family members and pets during viewings so buyers feel more comfortable exploring. Opening curtains and blinds, switching on lights, and maintaining a tidy presentation all help make the home feel bright and inviting.

If you’d like to revisit our tips on preparing a home for sale, click the link to our video on this topic.

3. Access To The Home

We provide access for showings using a secure, high-tech electronic lockbox. This device is accessible only to licensed real estate agents through an app and password-protected Bluetooth technology. Every entry is logged, ensuring both security and accountability. At the time of listing, we’ll request a copy of the keys — or, if your home has a keypad entry, we’ll provide the access code directly to verified showing agents.

4. Security Considerations

For homes with alarm systems, we recommend keeping them disarmed during scheduled showings to avoid accidental triggers. Nothing disrupts a potential buyer’s experience like a blaring alarm! In gated communities, it’s helpful to share the entry code with us or to provide the guard with the visiting agent’s name in advance to ensure smooth entry for all scheduled viewings.

5. Setting Up A Showing

We personally set up all showing instructions on the MLS so that agents call us directly for permission to show the home. This gives us the opportunity to highlight special selling points before their visit — helping ensure those key features aren’t overlooked and are effectively shared with prospective buyers.

6. Personal Feedback

After every showing, we reach out to the buyer’s agent by phone and follow up by text if needed. Collecting this feedback is vital for understanding what aspects of the home are attracting attention and which elements may be deterring offers. This information allows us to make informed adjustments where possible and to keep you, the seller, updated at every step.

7. Handling Feedback

Positive comments are always encouraging, but negative feedback can also be valuable. Some factors — such as proximity to amenities, traffic patterns, or lot position — are beyond a seller’s control. However, other points like clutter, odours, or minor refurbishment needs can be addressed to improve future viewings. If a seller prefers not to make upgrades prior to selling, we can explore offering a buyer credit at closing to cover things like new carpet or paint. Our goal is always to turn feedback into opportunity and to keep your sale moving forward smoothly.


Call To Action

If you’re a UK homeowner thinking about selling your Florida home, feel free to reach out — we’d be happy to chat.

📞 Cell: 321-443-7535
📧 Email: TheAistropTeam@gmail.com


About the Authors

Irena and Suzanne Aistrop are a UK mother-and-daughter real estate team based in Central Florida. With over 40 years of combined experience, they specialise in helping UK homeowners sell their Florida vacation homes with ease — even while remaining abroad. Known for their hands-on service, clear communication, and deep understanding of both sides of the Atlantic, they guide clients through every step of the process with professionalism and care.


Watch the Full Seller Series

Want to dive deeper into every stage of selling your Florida home from abroad?
[Watch the full Seller Series here.]